Security
Stop juggling passwords, authenticators, and security apps. Loop8 brings everything together in one place—protecting your accounts, data, and family with technology that actually makes sense.
Complex protection doesn't have to be complicated
Other security tools make things difficult. Loop8 keeps security simple while giving you protection that traditional password managers can’t match.
Security that recognizes you
Hackers can't steal what you don't have. While other security tools create complex passwords, Loop8 eliminates them entirely. Your face or fingerprint becomes your universal key, stopping 92% of attacks before they start.
Your data never leaves your control
Traditional security companies store your information on their servers. Loop8 is different. Your data stays only on your device and personal cloud. We can't see it, hackers can't breach it, and you maintain complete control.
Real people help you recover
Forgot your password? Old systems make you jump through hoops. Loop8 lets you pick actual people you trust to verify it's really you. Instead of frustrating security questions and customer service calls, you get real help from familiar faces.
We’re everything traditional security isn’t
Password managers create one master password—one point of failure. Loop8 eliminates the password entirely. Here's how we're different.
No master password vulnerability
Traditional managers create a single point of failure with their master password. Loop8 has no master password to steal or crack—just your unique biometrics that stay on your device.
No complex password rules
Other security tools force you to create and remember complex passwords. Loop8 replaces all that with a simple face scan or fingerprint touch that works instantly.
No company server breaches
Major password managers have suffered massive server breaches. Loop8 stores nothing on our servers, so there's nothing to steal. Your information stays exclusively with you.
No technical expertise required
Traditional security requires technical know-how. Loop8 works for everyone—from tech experts to grandparents—with a simple interface that handles complexity behind the scenes.
FAQ
Frequently Asked Questions
Moving from passwords to biometrics is a major security shift. Here’s how Loop8’s passwordless system protects your data and stands out from traditional security.
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General Questions
- Authenticator
- Clean Slate
- MySafe
- MyTech Person
- Password Security
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Privacy Mate
- Secure Note
Loop8 is a Personal Privacy Controller that goes beyond password management to provide true identity authentication. Unlike traditional password managers that still rely on vulnerable master passwords, Loop8 uses biometric verification (Face-ID or fingerprints) instead of master passwords, addressing the root cause of 92% of all hacking attempts.
One Loop8 subscription protects up to 8 users, making it perfect for families and friend groups. This community-based model allows you to elevate everyone's security practices together while each person maintains their own private digital spaces.
Your subscription includes the complete Loop8 security ecosystem: passwordless authentication, MySafe digital safe, Authenticator (Auth) for multi-factor authentication, Privacy-Mate (Privacy-M8) dark web monitoring, Clean-Slate (Clean-SL8) cookie protection, Tech Person support, and the Tru8 connect system—all in one integrated app.
Yes, Loop8 works seamlessly across your devices. Your data syncs securely through your personal cloud (iCloud or Gmail), never passing through Loop8's servers. This approach ensures your information remains accessible only to you while maintaining convenience across devices.
Tru8 puts recovery control entirely in your hands. You select trusted contacts who can verify your identity if needed. If you lose your phone, these contacts receive a verification request. Once confirmed, your data is securely restored to your device. You can change these contacts anytime, and they'll never know if you remove them as contacts.
Loop8's zero-knowledge architecture ensures all your credentials, notes, and sensitive information remain exclusively on your device and your chosen personal cloud storage (iCloud or Gmail). Unlike traditional solutions, Loop8 never sees, stores, or has access to your data, eliminating the possibility of hacking.
No, and that's by design. Loop8 employs true zero-knowledge architecture, meaning we literally cannot access your information under any circumstances. Instead, you control recovery through your selected Tru8 contacts, putting security decisions entirely in your hands rather than relying on corporate processes.
Loop8 collects only the absolute minimum information needed to provide service—just your phone number and email address. This minimalist approach aligns with our core philosophy that users should control their own digital information. We never track your usage, monitor your data, or collect any information beyond what's necessary for basic account functions.
Yes, this is completely safe and expected. Our application is built using Microsoft's .NET technology, which requires the .NET Desktop Runtime to be installed on your computer to run. This is a free, official component from Microsoft (the makers of Windows).
It's a set of libraries and tools that many modern Windows applications need to function. Think of it like having Adobe Reader installed to open PDFs - it's a common requirement for certain types of software.
Absolutely. When you click the download button, you're directed to Microsoft's official website (dotnet.microsoft.com). Millions of Windows users have the .NET Runtime installed for various applications.
Unlike some system components, .NET Desktop Runtime isn't pre-installed on all Windows computers. You only need to install it once, and it will work for all applications that require it.
No. The runtime is lightweight and only uses resources when you're actively running applications that need it.If you have any concerns about the download, you can verify the installer is signed by Microsoft Corporation by right-clicking the file, selecting Properties, and checking the Digital Signatures tab.
For security reasons, our registration and login process requires VPN connections to be temporarily disabled.
How to register or log in:
- Disable your VPN connection
- Complete the registration or login process
- Once logged in, you can re-enable your VPN and use the app normally
Why is this necessary? VPN restrictions during registration and login help us prevent automated bot attacks, fraudulent account creation, and unauthorized access attempts. This is a common security measure used by many apps and services.
What about my privacy?
- You only need to disable your VPN for the brief registration/login process (usually less than a minute)
- Once logged in, you can immediately re-enable your VPN
- All features of the app work normally with VPN enabled after authentication
- We don't track your location or collect unnecessary personal data
Still having issues? If you've disabled your VPN and still can't register or log in, please check that:
- Your VPN is fully disconnected (not just paused)
- Any VPN browser extensions are also disabled
- You're not using a proxy server
No. Authenticator is protected by your Face ID or fingerprint. Without your biometric verification, no one—including Loop8—can access your rotating codes.
Loop8 Authenticator feature within the Loop8 app is a privacy-first two-factor authentication (2FA) app. It generates secure, time-based codes for your online accounts and stores them locally on your device.
Open Loop8 Authenticator on your mobile device, scan the QR code provided by your account, and start generating one-time passcodes (TOTPs). Enter these codes during login in addition to your password to add an extra layer of account protection.
Loop8 Authenticator strengthens your password security. It does not replace passwords. For a password-free experience, combine it with Loop8’s passwordless login to access accounts securely with just Face ID or fingerprint.
Loop8 Authenticator supports all major accounts that use standard TOTP-based 2FA, including Google, Microsoft, Facebook, Instagram, banking apps, and other online services. You can manage all your 2FA accounts in one secure app.
Yes. Loop8 Authenticator stores all codes only on your device. Your sensitive login information never leaves your device, giving you complete privacy and protection.
Simply scan the QR codes of your accounts within the Loop8 app. You can add unlimited accounts, and each will generate its own secure, time-based codes.
You can restore your Authenticator codes on a new device when you sign back into your Loop8 account, ensuring you never lose access to 2FA codes associated with your online accounts.
Yes. Once the codes are generated, you can use them even without an internet connection, making it ideal for travel, remote work, or areas with limited connectivity.
Loop8 Authenticator is fully privacy-first, storing codes locally rather than in the cloud. It integrates with Loop8’s passwordless login, Password Security, and other privacy tools, creating a complete, secure digital ecosystem.
Yes, Loop8 Authenticator works on all iOS and Android devices.
Yes! Clean-Slate allows you to whitelist websites you trust, so their data isn’t cleared during automatic cleanups. You can add or remove sites anytime, giving you full control over which websites are affected while keeping the rest of your browsing secure.
Clean-Slate is part of Loop8’s privacy toolset that instantly wipes your browsing data—history, cookies, tabs, trackers, autofill info, and other hidden traces—directly on your device. It gives you a fresh start each time you browse, keeping your online activity private and clutter-free.
Clean-Slate removes stored data that websites use to track you, including cookies, cached files, and browsing history. Clearing these digital traces prevents third parties from monitoring your activity and retargeting you with unwanted ads. Boosting both privacy and performance.
No. Clean-Slate only clears browsing-related data. Your files, apps, photos, passwords, and personal information remain untouched.
Yes. You can choose exactly what to clean—history, cookies, open tabs, cache, trackers, or autofill data—so you keep what you need and remove what you don’t. Click here to learn how.
Use Clean-Slate anytime you want to remove evidence of your browsing or reduce tracking. Many users run it daily or after sensitive activities for maximum privacy.
Yes. Clean-Slate does more than a basic history clear. It removes hidden trackers, leftover data browsers don’t show, and privacy-risk files that build up over time. It’s faster, deeper, and designed for total device privacy.
Clean-Slate works on Chrome, Edge, and Firefox on any computer, so you get the same strong privacy protection wherever you browse.
Often, yes. Removing unnecessary cached files, trackers, and background data can improve speed, free storage, and make browsers run more smoothly.
No. All cleaning happens directly on your device. Loop8 never collects, stores, or has access to your browsing history or data.
Yes. Clean-Slate deletes tracking cookies and hidden tracking data that advertisers and websites use to follow your activity.
No. Once the data is deleted, it’s permanently removed from your device to protect your privacy.
Everything in MySafe stays exclusively on your device by default. Your files are fully encrypted and never stored on Loop8 servers, giving you complete control over your sensitive information.
Yes, but only if you choose to enable Safe Sync with your personal cloud storage. Even then, your files remain fully encrypted and inaccessible to anyone else—including Loop8—ensuring your data stays private and secure.
MySafe is Loop8’s secure storage tool that protects your most sensitive information—private files, documents, IDs, and other small file documents. Keeping everything locked on your device so no one else can view or access it.
MySafe uses strong on-device encryption combined with Face ID or fingerprint authentication. Your files never leave your device or sync to Loop8 servers, ensuring complete privacy and zero data exposure.
Yes. MySafe is designed specifically for high-sensitivity items like passports, IDs, financial documents, medical records, and any other important documents. Everything is encrypted locally and accessible only with your Face ID or fingerprint.
No. MySafe keeps all your files stored locally on your device. Loop8 does not see, store, or access any of your information—ever. This privacy-first approach is a key part of Loop8’s zero-knowledge design.
MySafe files are stored only on your device for maximum privacy. You can manually back up files by exporting them to your personal cloud. An encrypted copy of your file is stored so that nobody can view your file unless it’s unlocked by your Face ID or fingerprint and synced with MySafe. Loop8 does not automatically sync or upload anything for security reasons.
Open Loop8, tap MySafe, and receive a prompt on your phone to unlock it using Face ID or fingerprint. This quick biometric access makes it simple to securely access your files without remembering extra passwords.
You can store nearly any file type—images, PDFs, documents, screenshots, IDs, passwords, and personal notes. If it’s sensitive or private, MySafe can protect it.
Your MySafe content remains protected. Files are encrypted, locked behind biometrics, and cannot be accessed without your Face ID or fingerprint. Loop8 cannot recover or access them, keeping your privacy intact.
No. MySafe is lightweight and optimized for quick encryption and fast file access. All protection runs locally on your device without performance issues.
Unlike standard apps, MySafe encrypts your files and requires biometric authentication every time you open it. Regular photo and note apps aren’t built for protecting sensitive information, but MySafe is purpose-built for privacy.
No. MySafe works entirely offline since everything is encrypted and stored on your device. It’s accessible anytime without Wi-Fi or cellular data.
You can simply drag and drop files directly from your desktop. Everything you add is instantly encrypted and locked behind biometrics.
Yes. Loop8 has zero access. MySafe uses on-device encryption with no cloud storage, server data, or company access—your privacy is protected end-to-end.
If anyone tries to open your MySafe, an instant alert is sent to your phone, no matter where you are in the world. You can immediately confirm or deny the access attempt. If you deny it, MySafe stays locked and protected, preventing anyone from viewing your files.
Setting up the Tech Person feature is simple. All you need to do is to send a text. The Tech Person can assist with setup and maintenance while appropriate privacy boundaries remain in place, making advanced security accessible to everyone.
You can add a Tech Person during setup or later from the home screen by tapping the My Tech Person icon. Select a contact from your phone, and Loop8 will send them an invite. You can call, message, change, or remove your Tech Person at any time.
MyTech Person is a real, human tech expert you choose from your close inner circle of friends or family to be your personal on-call helper. Unlike call centers or AI bots, your MyTech Person is someone you personally trust to guide you through setup and account help.
Yes. Your MyTech Person can help you use Loop8’s Secure Note, Password Security, Privacy Mate, and other tools effectively, walking you through setup, recovery, or troubleshooting personally.
Your MyTech Person works with you directly on your device. They never store or share your personal data outside Loop8. It’s real human support combined with strict privacy protection, so you get guidance without sacrificing your security.
Absolutely. Your MyTech Person walks you through secure recovery steps, like resetting passwords or verifying accounts using Loop8, personally guiding you at each step while keeping your credentials private.
Using your mobile device, access the Loop8 app and simply tap MyTech Person. They will receive an instant text message to connect with you about your question and can quickly respond to you with guidance.
That’s the beauty of MyTech Person, it’s up to you when you need to reach them. Your assigned MyTech Person can be ready to help when you need them. If you ever need assistance outside your MyTech Person’s availability, or if you haven’t assigned one, you can always reach out to our Support Team at support@loop8.ai.
Your MyTech Person provides personalized guidance to protect your digital life, from account safety to secure device use. They work with you to proactively address risks and make sure you understand each step of how to use Loop8 so you can fully secure your accounts.
Choose your MyTech Person inside the Loop8 app. Once assigned, they become your personal tech guide, available to help you anytime. If you haven’t selected one yet, you can still contact support@loop8.ai for assistance.
Not at all. Your personal MyTech Person is there for you to help translate complex tech tasks into simple, understandable steps. They help you personally, making technology and security easy and approachable.
MyTech Person brings back real human interaction. No bots, no call centers. You have a trusted individual guiding you through every step, while traditional support often feels impersonal or outsourced. Your MyTech Person is a real person, part of your trusted circle, who genuinely cares about your digital safety.
No problem. You can always reach out to our Support Team at support@loop8.ai. We have dedicated experts ready to help you anytime.
Loop8 makes transitioning simple. After installation, the app guides you through importing your existing passwords from browsers or other managers. As you log into sites, Loop8 automatically converts your accounts to biometric authentication, gradually eliminating password dependency.
Loop8’s Password Security is a privacy tool that replaces traditional master passwords with your Face ID or Fingerprint ID, using it as your secure key. This eliminates the risks associated with stolen, reused, or weak passwords. Protecting you from the majority of security breaches while keeping access fast, simple, and uniquely yours.
Loop8’s Password Security stores your passwords securely on your device using its built-in Face ID or fingerprint authentication to autofill your credentials when you log in to your accounts. Making it harder for hackers to steal your passwords, while keeping your logins easy and convenient.
No. The Password Security privacy tool keeps all login credentials on your device ONLY. Your information is encrypted locally, never transmitted to Loop8 servers, ensuring your privacy remains intact.
By using passwordless login technology it removes the need for typed passwords, reducing the risk of phishing, hacking, and password reuse. You log in securely using Face ID or fingerprint authentication.
The tool works on Windows, Mac, Android and iOS devices and integrates seamlessly to autofill passwords across apps and browsers.
Yes. The Password Security tool can create strong, unique passwords for every account and store them safely. This prevents password reuse and enhances your overall online privacy.
Download Loop8 on your desktop and phone, create an account, and enable Face ID or fingerprint authentication. After importing your passwords, the tool securely stores them locally on your phone only. It does not replace the need for having a different, unique password for each website, but it gives you the ability to generate strong unique passwords for any account. Once you unlock your Loop8 account with Face ID or fingerprint, the tool will autofill your login information and can generate strong passwords for you, automatically storing them inside Loop8.
Absolutely! This tool lets you create very strong and unique passwords, which makes the risk of password theft very low. It also relies on your device’s biometrics instead of a master password, giving your online account’s passwords much safer.
Yes. The tool adheres to industry best practices for encryption and privacy. Your passwords stay on your device, and Loop8 complies with global privacy regulations to keep your data protected.
No setup needed! Privacy-Mate (Privacy-M8) comes built into Loop8 and works automatically with your Loop8 extension.
Yes! You can add multiple email addresses in Privacy-Mate to expand your protection. Each email is checked against known breaches. This ensures all your accounts stay secure, not just your primary email.
Privacy-Mate is a smart privacy tool inside Loop8 that alerts you to data breaches, unsafe websites, and leaked emails. It gives you real-time warnings while browsing and when you scan your emails, so you can protect your accounts before anything is compromised.
Privacy-Mate scans the sites you visit and flags known breaches or security risks.
Just add any email in the Loop8 mobile app, and Privacy-Mate will show you how many breaches it’s been found in and guide you to update passwords or secure your accounts right away.
Yes. Privacy-Mate runs in real time, instantly alerting you when a website you are visiting is breached or has been compromised. Giving you peace of mind.
No. Privacy-Mate analyzes threats locally on your device. None of your browsing activity or breach alerts is stored on Loop8 servers, giving you strong privacy by design.
Yes. Privacy-Mate checks if your email appears in dark-web leaks or exposed databases and alerts you instantly. You’ll be prompted to secure any affected accounts by updating your passwords. Use Loop8’s password generator to create a strong password and store it automatically so you never have to remember it. Click here to learn how.
Yes. Privacy-Mate is one of Loop8’s built-in privacy tools, included with your purchased Loop8 plan.
Privacy-Mate works locally through the Loop8 extension on your browser, so it protects you across the websites you visit without adding extra plugins.
No. Privacy-Mate is optimized to run quietly in the background without affecting speed or performance.
Privacy-Mate will prompt you to update your password right away. When you do, use Loop8’s Password Security tool to generate a strong password and secure your account. It adds an extra layer of protection by requiring your Face ID or fingerprint, so only you can access your login.
Yes. Privacy-Mate is available on all Loop8-supported platforms, giving you consistent privacy protection across your devices.
Yes. Privacy-Mate works on Chrome, Edge, and Firefox, scanning for breached websites and unsafe pages, alerting you instantly if you're at risk, helping you to act quickly and safely.
You can store anything you want to keep protected—such as account numbers, private reminders, medical details, or confidential thoughts. If it’s personal and important to you, Secure Note keeps it safe.
Your Secure Notes remain protected. Without your biometrics, they cannot be accessed. Once you sign back into Loop8 on a new device, your notes become available again—still encrypted and secure.
You can store as many Secure Notes as you need. If it matters to you, it belongs in your protected space.
Secure Note is a privacy-focused tool that lets you store notes, passwords, and other sensitive information securely by encrypting and storing them locally on your device, ensuring only you can access them.
Your notes are protected with end-to-end encryption and only you can access your notes through Face ID, fingerprint, or your device passcode for maximum privacy. And because Loop8 doesn’t store anything you add to your account, we cannot (nor do we want to) read your content.
Yes. You can create, view, and edit notes offline while maintaining end-to-end encryption.
No. But you can use Loop8’s MySafe to store important documents, images, or other files. All files within MySafe are encrypted and only accessible using your Face ID or fingerprint, keeping everything you store secure.
Loop8 Secure Note is accessible on both iOS and Android devices, giving you the same strong privacy protection on either device.
Unlike standard note-taking apps, Loop8 Secure Note focuses on privacy-first storage. Notes are encrypted end-to-end, stored locally by default, and only accessible via your biometric or device authentication. No data is shared or sold.
Absolutely. Secure Notes keeps your sensitive information safely accessible, helping you manage passwords, personal or work-related information securely.
