MyTech Person
Get Help from Someone You Trust
Learn how to securely add a trusted contact to help you with all things Loop8, without ever sharing your personal data.
FAQ
Loop8 MyTech Person FAQs
Some common questions we get asked
Setting up the Tech Person feature is simple. All you need to do is to send a text. The Tech Person can assist with setup and maintenance while appropriate privacy boundaries remain in place, making advanced security accessible to everyone.
You can add a Tech Person during setup or later from the home screen by tapping the My Tech Person icon. Select a contact from your phone, and Loop8 will send them an invite. You can call, message, change, or remove your Tech Person at any time.
MyTech Person is a real, human tech expert you choose from your close inner circle of friends or family to be your personal on-call helper. Unlike call centers or AI bots, your MyTech Person is someone you personally trust to guide you through setup and account help.
Yes. Your MyTech Person can help you use Loop8’s Secure Note, Password Security, Privacy Mate, and other tools effectively, walking you through setup, recovery, or troubleshooting personally.
Your MyTech Person works with you directly on your device. They never store or share your personal data outside Loop8. It’s real human support combined with strict privacy protection, so you get guidance without sacrificing your security.
Absolutely. Your MyTech Person walks you through secure recovery steps, like resetting passwords or verifying accounts using Loop8, personally guiding you at each step while keeping your credentials private.
Using your mobile device, access the Loop8 app and simply tap MyTech Person. They will receive an instant text message to connect with you about your question and can quickly respond to you with guidance.
That’s the beauty of MyTech Person, it’s up to you when you need to reach them. Your assigned MyTech Person can be ready to help when you need them. If you ever need assistance outside your MyTech Person’s availability, or if you haven’t assigned one, you can always reach out to our Support Team at support@loop8.ai.
Your MyTech Person provides personalized guidance to protect your digital life, from account safety to secure device use. They work with you to proactively address risks and make sure you understand each step of how to use Loop8 so you can fully secure your accounts.
Choose your MyTech Person inside the Loop8 app. Once assigned, they become your personal tech guide, available to help you anytime. If you haven’t selected one yet, you can still contact support@loop8.ai for assistance.
Not at all. Your personal MyTech Person is there for you to help translate complex tech tasks into simple, understandable steps. They help you personally, making technology and security easy and approachable.
MyTech Person brings back real human interaction. No bots, no call centers. You have a trusted individual guiding you through every step, while traditional support often feels impersonal or outsourced. Your MyTech Person is a real person, part of your trusted circle, who genuinely cares about your digital safety.
No problem. You can always reach out to our Support Team at support@loop8.ai. We have dedicated experts ready to help you anytime.
